Privacy Policy
Last updated: January 25, 2026
Emerald Bliss Cleaning (“Emerald Bliss,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, communications, and services.
By accessing our website or submitting information through our forms, you acknowledge and agree to the practices described in this Policy.
1. Information We Collect
We collect personal information that you voluntarily provide, including but not limited to:
- Full name
- Email address
- Phone number
- Service or property address
- Property details (e.g., size, number of rooms, service preferences)
- Any information submitted through contact forms, inquiries, or direct communications
We do not knowingly collect information from individuals under the age of 18.
2. How We Use Your Information
We use the information we collect for legitimate business purposes, including:
- Responding to inquiries and service requests
- Providing estimates, confirmations, scheduling, and updates
- Delivering and managing cleaning services
- Improving operations, service quality, and website performance
- Communicating administrative or service-related messages
- Sending promotional or informational communications only when consent is provided
We do not use your information for automated decision-making or profiling.
3. Disclosure of Information
We do not sell, rent, or trade personal information.
Information may be disclosed only in the following circumstances:
- To trusted service providers who assist with business operations (such as website hosting, form processing, or email delivery)
- When required to comply with legal obligations, court orders, or regulatory requests
- To protect the rights, safety, or property of Emerald Bliss Cleaning or others
All service providers are required to safeguard personal information appropriately.
4. Mobile, Messaging, and Communication Data
We do not sell or share mobile-related personal information, including phone numbers, SMS data, or device identifiers, for marketing or promotional purposes.
Any phone or text communication is used solely to respond to inquiries, provide service-related updates, or fulfill requested services. Consent records are maintained and not shared except where legally required.
5. Cookies and Website Technologies
Our website may use cookies or similar technologies to improve functionality, analyze traffic, and enhance user experience. You may disable cookies through your browser settings; however, some site features may not function properly.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. While we take security seriously, no method of transmission or storage is completely secure.
7. Your Privacy Rights (Including California Residents)
You have the right to:
- Request access to the personal information we collect about you
- Request correction or deletion of personal information
- Opt out of promotional communications at any time
California residents, under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), have additional rights, including:
- The right to know the categories and purposes of personal information collected
- The right to request deletion or correction of personal information
- The right to limit the use of sensitive personal information
- The right to exercise these rights without discrimination
We do not sell or share personal information as defined under California law.
Requests may be submitted using the contact information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those external sites.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
10. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: admin@emerald-bliss.com
Website: https://emerald-bliss.com